UX Research and Strategy

To give your users the best experience, you first have to understand their intentions. Scrollmaps, clickmaps and user recordings, paired with analytics, allow us to investigate audience behaviour and identify areas that need attention.

Enquire

We’re trusted by a host of exciting brands

Grazia Gatwick Airport Hitachi Clintons Empire

How we do it

On-site research

Discovering how users interact with your site is the foundation of all our work. With on-site recording of user behaviour we can see how users progress through your site and where they may stumble. Paired with the insights we can uncover from analytics data, we’ll discover user intent and use this data to guide our recommendations.


Speaking to your users

Speaking directly to your audience can provide invaluable insight. We believe your audience are more than figures on a dashboard – engaging them can solve simple problems easily, and help diagnose wider issues that may not be apparent in analytics data.


Workshops

We aim to know your business inside out, and hosting collaborative workshops with your team is a great way to do this. By working together, we can pair our user experience and digital marketing expertise with your domain knowledge to highlight challenges and long-term solutions.

For tips on how to run a user journey mapping session, take at look at our guide.

Start your RocketMill campaign Enquire
“Outstanding team performance from the guys at RocketMill. The turnaround we have witnessed over the past 7/8 months has been very impressive, achieving demanding targets but delivering this at a decent CPA. ”
Rob Litawski
Bauer Media
Bauer Media

Video case study: How we revolutionised the Bauer Media customer journey

Our User Experience services

We provide a range of UX services, on an ongoing or consultancy basis.

Research & Strategy

Set course with the right roadmap.

Find out more

Wireframing & Prototyping

Enable strong collaboration with an iterative approach.

Find out more

Information Architecture

Create the foundation upon which your user experience is built.

Find out more

Front-End Design

Build and optimise your digital presence.

Find out more

Awards this year

Our work is celebrated across the industry.

Our insight

13 min watch

Video: Digital Creative – Are We Still Thinking in Print?

Watch Video
5 min watch

Video: Do We Have to Sacrifice Humanity for Technology?

Watch Video
9 min watch

Video: How to Use Psychology to Increase Conversions

Watch Video