Summary: Users are unable to leave a review whereby the publish button is disabled.
Other Symptoms: The page is disabled when rating.
Update: This bug appears to have been fixed.
I noticed on my ventures on the Web recently that a few people have had problems with leaving reviews on Google Places recently. Particularly the problem where the publish button is not enabled (thus not being able to leave a review). Other symptoms include where the browser appears to freeze when rating (almost as if Google wants to load a dialog box and grey out the content and disabling all the links, the input area, etc.)
Anyways, it began when a client of ours wanted to leave a review for another third party company we put them in touch with and asked me why Google Places’ publish button was not working. I logged into my account and wasn’t experiencing this. So I looked in the Google help forums and had no success there, a lot of questions, but no answers.
So I created a new Google account to see if I could get the same results, and indeed, when leaving a review the publish button was disabled even when pre-filling the input box with text.
It seems obvious now, but Google never gave me the opportunity to sign up to HotPot (Google’s relatively new app for rating and reviewing). I am guessing that is why it appears to freeze when making a rating first as it probably wants to load up a dialog box with a requirement to sign up to HotPot before going any further with the review.
So in short, the solution is to sign up to Google’s HotPot ( http://www.google.com/hotpot ). And all your reviewing woes should go away.
It appears this now has been fixed. Below, a screenshot of what it currently looks like.