Are you our new Senior Account Manager?

Here's what we need

Salary: £30,000 - £45,000, negotiable depending on experience

The Client Leadership team is passionate about integration. They are pivotal in bringing together and shaping all digital elements of customer journey. This extends Strategy, Advertising, Paid Media, SEO and Content as well as UX and Design. As a member of the Client Leadership team, you will champion the integration of these service lines under RocketMill’s planning framework, Total Performance.

As an integral member of the Client Leadership team, you will manage the delivery of client projects and campaigns.

The key point of distinction with our Account Manager role is the ability to act with autonomy in resolving delivery challenges. Your more in-depth experience of the services RocketMill provide will enable you to pro-actively make recommendations on improvements to campaigns/ new service lines for consideration.

You will embody the RocketMill behaviours and be considered a role model, thus someone capable of line management responsibility of Account Executives.

The role covers briefings, internal and external communication and reporting. To work successfully across these areas, you will need to be highly organised, an excellent communicator and can identify and resolve challenges to delivery.

You will personally be responsible for delivering a set of campaigns.

Key Responsibilities

  • Brief internal teams
  • Establish an integrated roadmap of activity
  • Maintain client status sheets
  • Ensure quality of RocketMill outputs and alignment to client briefs and strategy
  • Project manage the account
  • Build strong relationships with day-to-day client contacts
  • Contribute to marketing collateral
  • Support Account Director and Client Partner in client maintenance and growth

Essential Skills

  • Previous agency experience or equivalent marketing client-side experience
  • A well-rounded digital marketing skillset with a basic understanding of all channels
  • Experience of managing a portfolio of accounts
  • Able to demonstrate first-class account management skills
  • Excellent communicator, internally and externally
  • Excellent multi-tasker who can deliver in a fast-paced and vibrant environment
  • Be a positive person that adds energy to our team

Desirable Skills

  • Experience of working on new business proposals and pitches
  • Knowledge of Google Analytics
  • Understanding of billing, resourcing and pipeline platforms and processes

The Interview Process

  • Mood music – initial call or coffee
  • Getting serious – first interview and competency test
  • The finale – an interview with a senior member of the team
  • The job’s yours!

Apply

If you apply for this position we’ll store and process your details securely. We’ll only use this information to contact you about your application and future vacancies.

  • Accepted file types: docx, pdf, doc, Max. file size: 20 MB.
  • Hidden
  • This field is for validation purposes and should be left unchanged.

Our team's stories.

Hear about life at RocketMill from a mixture of our longest-serving staff.

Hear more staff stories

We look after our people

  • Flexible hours, long lunch breaks and early Friday finishes
  • Gym membership or medical plan
  • Regular massages
  • Cycle to work scheme
  • Regular company events
  • Breakfasts and afternoon drinks on Fridays
  • A personal development plan & budget, plus regular Lunch & Learn sessions
  • Quarterly profit share
  • 24 days holiday (rising to 30) + bank holidays and sabbaticals
  • A pension, contributed to by us
  • Enhanced Maternity, Paternity or Adoption Pay
  • Confidential session with our resident coach
  • Full transparency on all areas of our business, including finances